FAQ
Short answers about pricing, process and what we do. If yours isn’t here, ask us on the project form or email hello@themarketingsource.com.
Pricing
Yes. The price in your written scope is the price you pay. If you ask for something outside the scope, we quote it before we do it.
Those projects vary more in size. You’ll see your exact price in your scope before any work starts.
Once you approve your scope, we send an invoice. Projects are paid in full before work begins.
You can cancel for a full refund within three business days of paying, or until you send your intake answers, whichever comes first. See our Terms for details.
Book any project with us within 30 days of receiving your audit or Roadmap and the full fee comes off that project’s price.
Process
Within two business days of sending the project form.
Answers to a short intake, any materials you already have, and access to your platform if we’re building something.
One round on each project. A round is one set of comments on one draft, so gather your notes before you send them.
No. Every project stands on its own, and you can book another whenever you’re ready.
Websites
No. We improve the site you already have, on the platform it already runs on. For up to five pages, see the Website Refresh.
No. You add us as a user on your site, and you remove our access when the project is done.
No. Those stay with your current provider. We also don’t set up or change online stores.
New changes become a Website Update Package.
Fit
Small businesses and nonprofits, one-person shops included. Our clients know their work and want help with the marketing around it.
Yes, through our sister company, The Book Marketing Source, which works with nonfiction authors who use their books to win clients.
We guarantee the work in your scope and the date we set. We can’t promise numbers that depend on other people, like how many visitors sign up, buy or donate.
Ask us on the project form and you’ll hear back within two business days.