Customer Case Study

Let a happy customer make the case for you

We interview your customer and turn the conversation into a story that shows what working with you looks like, start to finish.

Price

From $750

Length

600 to 900 words

Timing

Starts after the interview

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All services and prices

What you get

What’s included

  • A short interview with your customer, or a questionnaire if they prefer
  • A 600 to 900 word case study
  • A pull quote for your website or proposals
  • A short version for social media
  • One round of changes after you and your customer review

A good fit if

  • Prospects ask what working with you is like
  • You have happy customers but nothing written down
  • You need a story your team or board can share

How it goes

From one conversation to a story you can use

1

Introduce us

Pick a customer and make the introduction. We handle scheduling from there.

2

We interview them

A short conversation, or a questionnaire if that’s easier for them.

3

We write the story

The full case study, the pull quote and the social version.

4

You both approve it

You and your customer review it and send one round of changes.

Good to know

What’s not included

  • Video production
  • Photography
  • Graphic design or page layout

Questions

What if my customer is hard to reach?

Your delivery date starts once the interview is done, and a questionnaire is an option if a call won’t work.

Does this work for nonprofits?

Yes. The same format works for a donor, volunteer or program participant story.

Where can we use it?

Anywhere you like once it’s approved, from your website and proposals to grant reports and social media.

Ready when you are.

Tell us a little about your business. You’ll hear back within two business days with a written scope and a fixed price.

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